Lead Times

It is kindly requested that a minimum of three months’ notice is given for wedding cakes and three weeks for other celebration cakes, however dates are often booked up many months in advance so it is advisable to book your date as early as you can to avoid disappointment. Shorter timeframes outside peak periods are sometimes possible.

Booking Fee

A booking fee of a third of the total cost is required to secure your booking (or in the case of wedding cakes a £100 booking fee will reserve your date for details to be finalised closer to the wedding date).

Consultations

Face-to-face consultations are available by appointment at a mutually convenient time. These are usually for wedding cake orders and take place at Cakery Bay. They are for two people with up to four flavours of cake samples to taste. The consultation booking fee is £25 which is payable in advance to secure your appointment and deducted from the balance of your cake order should you decide to proceed. These meetings of approximately one hour duration are highly beneficial for us to meet each other, for you to view my kitchen and for us to discuss all elements of your wedding cake to ensure it is perfect for your special day.

Payment

Payment can be taken by cash or bank transfer. The booking fee is taken at the time of booking and the balance is payable upon collection for celebration cakes and a month before the wedding for wedding cakes.

Cancellation Policy

Booking fees are non-refundable and if a cake is cancelled after work on your cake has commenced you may be charged for any additional costs incurred.